If you want to navigate to Dynamics 365 App directly and don’t seem to find it in your SiteMap, check this post – Dynamics 365 App For Outlook missing on SiteMap in CRM? Use shortcut link
One of the first places to go and check for Admins when someone reports such an issue is to check if the Appointments, Contacts or Tasks are enabled in Dynamics 365 Outlook or not.Whether this is enabled for you or not is an optional setting and you end up seeing this error message –Įnable Tracking for Appointments, Tasks & Contacts
If you are new to tracking, you probably also want to track the Appointments to Dynamics as well.
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